Care for a healthier you
Urinary Tract Infection advice
Burning when passing urine, urgency or needing to pass urine more often can be signs of a urinary tract infection. The pharmacist will check whether your symptoms fit the uncomplicated UTI pathway.

How the pharmacy can help
Start with a conversation about your symptoms. We’ll ask when they began, what you have already tried and about your medical history. The pharmacist will check eligibility and explain whether pharmacy treatment is appropriate.
Who is this pathway for?
Women aged 16–64. Additional clinical criteria apply. If the service is not suitable, we can advise where to seek help.
What to bring
- A list of your medicines and allergies.
- Details of any treatment you have already tried.
- Information about pregnancy, recurring symptoms or other health conditions.
When to seek help sooner
If you have fever, pain in your side or back, are pregnant or feel very unwell, seek urgent medical advice rather than waiting for an online booking.
Will I receive antibiotics?
Only if the pharmacist assesses that they are clinically appropriate under the service. Many symptoms improve with self-care and do not need antibiotics.
What if I am outside the age range?
You can still ask the pharmacy for general advice. The pharmacist will explain other care options or recommend another service.
Read more about how pharmacies can help.
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