Care for a healthier you
Your privacy.
How information is used when you contact the pharmacy or request an appointment.
Who this notice covers
This notice describes information handled through the Chase Meadow Pharmacy website. Contact the pharmacy at 6 Chase Meadow Square, Narrow Hall Meadow, Warwick CV34 6BT for privacy questions or to request the current pharmacy privacy notice.
Information you provide
General enquiries include your name, email and message. Appointment requests include the attendee’s name, date of birth, service, appointment time and contact details. You may choose to include GP details or create an account. Staff may record appointment notes as part of providing care.
How it is used
Information is used to respond to enquiries, assess and administer appointment requests, provide care and send essential appointment updates. The pharmacy must identify and document the applicable lawful basis and health-data condition for its actual services. Booking permission does not replace those obligations.
Access, sharing and storage
Authorised pharmacy staff access information needed for their role. Hosting and email providers process information to operate the website. Optional GP search uses the NHS organisation directory. A search term is sent to that directory when you use the search. No card information is collected by this package.
Accounts and optional communications
You can request an appointment without an account. For a new account, a password setup email is sent to you. Appointment messages are necessary for administration; optional news and offers require a separate choice that can be changed in the patient portal.
Retention and your rights
The pharmacy determines retention periods according to its care, legal and record-keeping responsibilities. Contact the pharmacy for the applicable periods or to request access, correction or other data rights. Some records may need to be retained. You may raise concerns with the Information Commissioner’s Office at ico.org.uk.
Third-party links
External websites have their own privacy notices. Opening maps or clinical-reference links takes you to those services. This site does not embed a map or load analytics by default.
